FAQs

Here are some of the most common questions our customers ask.

How do I find your office?

Dial 1-844-83-SMART (76278) to talk directly with a Smart Tax Prep. professional, or come visit us at 301 W. 7th St., Dallas, TX, 75208 (in the Bishop Arts district.)

What are the operating hours of your office?

During tax season, our office is open seven days a week. We are open 10:00 AM - 10:00 PM Monday through Friday, 10:00 AM - 6:00 PM, and 1:00 PM - 6:00 PM Sunday. Additionally, and by appointment only, we may see clients outside the normal operation hours.

Why should I choose Smart Tax Prep. to do my taxes?

Are you one of nearly half of all American taxpayers overpaying the IRS? Could you be repeating the same mistakes or overlooking deductions year after year? Smart Tax Prep.'s professionals thoroughly examine each customer's tax situation to get every deduction, credit, and tax advantage possible. We pledge quality tax preparation coupled with premier customer service.

Does Smart Tax Prep. offer e-file?

Yes, we do. We offer e-file and direct deposit for refunds directly sent to the customer's bank account.

What services and guarantees does Smart Tax Prep. offer?

Sometimes the best things in life are free! Free tax advice may prove invaluable, and it's available just by calling or stopping by the our office. Did you, or someone else, prepare your tax return last year? We'll check it free. Additionally, if the IRS audits any of our customers, we will accompany the customer to the audit. If an error is made in the preparation of the customer's return that results in a cost of interest or penalty, we will pay that interest and penalty.